The reason tires are recommended when selecting the tubeless option is there is always a nominal risk of making spoked wheels airtight and therefore a chance of failure/leaking. And, while it is a small percentage, it’s still a bummer! The only way for us to know if there is a potential leak is to install tires and check the wheels before shipping them. Our policy is as follows; all tubeless wheels ordered WITHOUT tires, will be at your own risk (so to speak). What this means is if you do order tubeless spoked wheels without tires and find you have a slow leak, it will be your responsibility to ship the wheel back for repair. There will be no cost to you for the actual repair, just the shipping involved with sending it both ways. Therefore, we prefer you order tubeless wheels with tires so we can catch any issues before they arrive on your doorstep creating a headache for us all. It is a huge inconvenience to all! So, with this new policy we hope to make adding tubeless options to your wheels a much smoother and simpler process. Contact us is you have any questions!
International customers: If you purchase the tubeless option with or without tires and there are any issues with leaking you will need to run tubes in the wheels. The shipping costs are simply too high to return for repairs, etc. When purchasing tubeless wheels internationally you are assuming the risk of any failure. Making a spoked wheel tubeless is not always 100% so if an issue does arise you will need to purchase tubes and have them installed locally at your own cost.